London, Ontario

Ordering Process

 

Made to Order Item Orders

We've posted our most popular "standard order" options here on our website. Once we receive your order:
  • You have 72 hours to request any changes you would like to make to your order.
  • Within this 72 hour period, you may also cancel your order without any additional charges.
  • Once the window has passed, your order will go into production.
  • If the materials are in stock, we aim for a 6 to 8 week fabrication period.
  • If we have to source special materials (example - the perfect live edge slab) the fabrication period is 8 to 10+ weeks.
  • More specific timeline projections will be set at the time of order.
  • If you are in London or near by, you are welcome the schedule a meeting to come see your piece in progress!
  • Delivery and full assembly is available through us personally within London (45km from downtown) for a flat fee of $150.
  • Any orders outside of these parameters please refer to our shipping options available upon checkout.

Custom Orders

We love collaborating! Have an idea? We would love to hear about your project.
Run it by us to see if it is in our wheel house.
A good place to start is to let us know:
  • Project specifics (who, what, where, when and why)
  • Dimensions
  • Any wood types you may have in mind.
Custom projects require a 3D drawing - we do all of our design drawings in house at a rate of $60/drawing.

Are drawings necessary? 100% - Your project will be one of a kind - unique and exactly how you want it. We need drawings to ensure we are on the same page and every detail is worked out for us to execute with precision.

Project fabrication and turn around time will depend on the scope and complexity of the piece(s).

Once the details of your custom order have been solidified, we aim for 8 to 10+ week  (pending availability of special/specific material as required) project timeline.